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Anyone can get the production wrong. The test of a good company is how they deal with the issue.
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I just wanted to add an update to this thread. Stern have taken on board my findings, and the opinions of those that have seen this game. I'm very pleased to advise that Stern are helping out in the short term and also they are focused on the long term durability of the clearcoat process. I'll update the thread when I can -as there are some hoops to go through - but I want to thank Joe from Kids Just Wanna Have Fun who has been immensely helpful to this point in time.
Suffice to say, this is not being brushed under the carpet. Quite the opposite 
...I'm pleased to hear that Stern responded exactly as I expect the leading pinball company to respond.
I'm looking forward to a 'shiny' future for Stern pinball machines! (geek humour again
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