In conjunction with HRP, we have put forward a suggested solution with Stern (at THE highest level). This is based on factual evidence we have gathered and also learning from Stern their current methods of playfield protection.
As part of any findings, there is no point in informing stern of the issues unless you have a constructive suggestion to assist in improving the process. I can say Stern have listened to what we have put forward and the ball is in their court. We hope to work with their R&D staff in the near future to share knowledge and provide a practical alternative.
We are encouraged by the willingness to improve this area of their production process.
This was never the case of whinging about the playfields and then being ignored. The people I recently spoke to are the decision makers, who were more than just interested to hear an opinion. Hopefully, the next post to the story will be more "meat and potatoes". Suffice to say - Stern ARE listening.
