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Aussie Pinball Forums => General Discussion => General Pinball Discussion => Topic started by: Steve2010 on May 19, 2011, 04:11:35 PM

Title: Payment to PBR
Post by: Steve2010 on May 19, 2011, 04:11:35 PM
I am about to place my first order with PBR, and like some of the other threads on the forum on this topic, there is the hassle factor and cost of the purchase in this process.

I'm wondering if anyone here has tried an International Money Transfer (IMT) with PBR.  I bank with CBA, and CBA offer IMT at a cost of $22 if done via their web-based banking (Netbank).  There is a misnomer with the information on the PBR website about transfers.  The verbage on their site indicates a cost of $30, plus a fee from your bank.  I have confirmed with PBR that the bank they use does not charge any fee for receiving an IMT - the intent of the information on their site is really just to say, be warned, your bank will charge you for an IMT.

As a bank draft with CBA is $30, plus then the postage (either regular or registered), the IMT upside is that it looks initially to be more attractive (less cost, and all done online).  Downside could be that as the IMT will transit through a number of banks along the way, there is a comment from CBA that the interim banks may take a processing fee out of the amount, and this is out of their control.  There is also the risk that the IMT will get lost in cyberspace, and it costs $25 to trace.

Western Union online fee is $50 (for the associated amount I am purchasing - around the $500 mark) - no good.

Maybe I should just go with CBA bank draft for $30 plus postage? !@#
Title: Re: Payment to PBR
Post by: ddstoys on May 19, 2011, 04:16:08 PM
I've just posted off a bank draft to pbr from the CBA    All the other options seemed to hard and uncertain
Title: Re: Payment to PBR
Post by: pinnies4me on May 19, 2011, 04:16:22 PM
I have little faith in electronic banking systems internationally, and with PBR I would rather send a draft. I get them from Bendigo Bank in USD for $5.00 as a shareholder, although they are only $10 compared to CBA for off the street clients. If you have a Bendigo Bank handy would be worth a try. The stamped envelope at Aussie Post is about $2.00
Title: Re: Payment to PBR
Post by: oldpins on May 19, 2011, 04:46:19 PM
With my 1st order to PBR, the funds needed to sent prior to them sending the order. After this they will give you an account number. When placing your 2nd order you quote your account number & they will send the order immediately, you then have 10 days to pay. Best to send a bank draft in USD. BOQ charge me $15.00 and takes a day to process. I have never had any problems dealing with PBR in the past.
Title: Re: Payment to PBR
Post by: Strangeways on May 19, 2011, 06:50:38 PM
With my 1st order to PBR, the funds needed to sent prior to them sending the order. After this they will give you an account number. When placing your 2nd order you quote your account number & they will send the order immediately, you then have 10 days to pay. Best to send a bank draft in USD. BOQ charge me $15.00 and takes a day to process. I have never had any problems dealing with PBR in the past.

Correct - first order must be paid for and orders thereafter are sent out to you with an invoice. I used to pay each invoice via Western Union, but now I simply have the NAB write me an International Cheque. It costs me $30 + $2 to mail.

What I have been doing lately - I set up an account whereby I sent PBR US$1000 - $2000. I do this once every 6 months or so, and I pay once. They deduct the invoice from that account. It works a treat ! Machine specific parts are costly and cannot be sourced locally in most cases, so it makes sense to me.

I try to support the local guys first - If RTBB don't have what I'm after, I go straight to PBR. I just placed a very large order with them last night.

Also, keep in mind you need to keep your order AND shipping costs UNDER AUS$1000. If it goes above AUS$1000, then you will be held up in customs and have to pay GST.

I'm used to the ordering process at PBR, and I don't find it a hassle at all. I don't get ripped off with overpricing shipping (from other suppliers) and their prices are usually better.
Title: Re: Payment to PBR
Post by: swinks on May 19, 2011, 07:02:24 PM
Hi Steve

I have purchased once with PBR Aug 2010, it is a little bit of a hassle but went through the local building society with a money transfer to the specified Western Union account - swift number was the unclear thing as the Aus banks require that here but the in the USA they call it something a little different. It was about $22 for Western Union and my BS all up though it was advised costs to process would be about $30, any funds left over from the payment he leaves is left as a credit for next time - so I have about $8 US sitting at his business. He had the funds in about 2-3 days which was quicker than he thought.

I did offer to use paypal and I pay his fees but he did not want anything to do with it. He packaged the gear well and I got everything that I wanted.

Hope that helps.
Title: Re: Payment to PBR
Post by: Caveoftreasures on May 19, 2011, 07:09:32 PM
Nino,
I am missing something with PBR ? unlike Bay Area or Marco Spec, RTBB, Pinballsales, or Pinballspareparts, they have NO proper website and you can never find any parts for any of your machines.

Everyone says they are a great resource, but with my 30 machines (consisting of every manufacturer), how do i get prices and stock availability from this company.
* It doesnt make any sense to me. What am i missing ? how can i possibly spend my money with these guys if u cant find the part or the price ? If i sent them a email, it would contain hundreds of parts enquiries ? which isnt going to be practical.

Any advice on this ? I would like to use them, but i just cant see how.  !@#
Title: Re: Payment to PBR
Post by: pinnies4me on May 19, 2011, 07:45:35 PM
Any advice on this ? I would like to use them, but i just cant see how.  !@#

It's probably easier to comprehend for people who were buying before the internet took online shopping to a new level. PBR is the old school retail site, not a real e-commerce site.

PBR specialise in Gottlieb, but do have a wide range of other parts.

You have to locate your part number in a manual and when you have a list of wanted stuff, email them for availability.

While their web site is not a genuine e-commerce system, if you know your way around your games, you can use the "Game Specific" sections for Gottlieb parts as they standard parts in say a HH as the same as used in System 80 games for the years around that game.

I am amazed how often this issue is discussed, but I think we've all come to expect genuine e-commece sites these days, so much so that PBR seems an anachronism.

Title: Re: Payment to PBR
Post by: MartyJ on May 19, 2011, 08:01:09 PM
+1

RTBB is my first place for shopping, mostly for their friendly, reliable and honest service.  Although the highly trained guard cat is tricky to get past!  *)*

I have purchased from PBR many times and its as simple as an email to them with a list of parts.  I just get them straight out of the manual (I've found with a few online stores have wrong parts listed for games) and Steve emails back whether they have them or not.

As far as payments go, I setup an online Western Union account, so generally the fee is $20 or so on top and I just email the MTCN number to Steve and thats it.

From a technical perspective, the PBR website is simply a small showcase of their services and their contact details.  Would cost very little to run, and they don't have any headaches with dealing with hackers, online fraud, paypal deceptions, etc...This would keep their prices low.

For a site like Marco's to setup, manage, keep secure etc would be a full time position and cost well over $50,000USD to setup - not to mention ongoing maintenance.
Title: Re: Payment to PBR
Post by: pinball god on May 19, 2011, 08:55:46 PM
+1

RTBB is my first place for shopping, mostly for their friendly, reliable and honest service.  Although the highly trained guard cat is tricky to get past!  *)*

I have purchased from PBR many times and its as simple as an email to them with a list of parts.  I just get them straight out of the manual (I've found with a few online stores have wrong parts listed for games) and Steve emails back whether they have them or not.

As far as payments go, I setup an online Western Union account, so generally the fee is $20 or so on top and I just email the MTCN number to Steve and thats it.

From a technical perspective, the PBR website is simply a small showcase of their services and their contact details.  Would cost very little to run, and they don't have any headaches with dealing with hackers, online fraud, paypal deceptions, etc...This would keep their prices low.

For a site like Marco's to setup, manage, keep secure etc would be a full time position and cost well over $50,000USD to setup - not to mention ongoing maintenance.
Did I hear that Greg's got a pussy. Does it wear shorts as well? Now that would be scary.
Title: Re: Payment to PBR
Post by: Caveoftreasures on May 19, 2011, 09:23:45 PM
OK, that advice settles it.    PBR is definately not for me if they only have mostly Gottlieb, which i have a few of only, and their order system is just too old hat for me.

RTBB like Marty said is fine, but they seem to only have ramps and ramp decals unless there is a different website to the one i have.

Marco's and Mark C seem to still be the easiest to spend money with. I will say that it is great that Gottlieb owners do have PBR because Gottlieb stuff seems to be few n far between with everyone else.
Title: Re: Payment to PBR
Post by: pinnies4me on May 19, 2011, 09:27:19 PM
Did I hear that Greg's got a pussy. Does it wear shorts as well? Now that would be scary.

I believe Greg hasn't had any pussy for a while.
Title: Re: Payment to PBR
Post by: Redback on May 19, 2011, 09:31:07 PM
I last payed with western union, went well.
(Previously with auction check(was ok for small order), but not again, now I have western union set up)

Small orders a cheaper and quicker to get locally.

Regards,

Red
Title: Re: Payment to PBR
Post by: MartyJ on May 19, 2011, 10:27:37 PM
OK, that advice settles it.    PBR is definately not for me if they only have mostly Gottlieb, which i have a few of only, and their order system is just too old hat for me.

RTBB like Marty said is fine, but they seem to only have ramps and ramp decals unless there is a different website to the one i have.

Marco's and Mark C seem to still be the easiest to spend money with. I will say that it is great that Gottlieb owners do have PBR because Gottlieb stuff seems to be few n far between with everyone else.

Brett,

I really don't know how to take your post.  I'm not slagging off any other parts suppliers (local).  I buy from Greg for the above mentioned reasons (in my post) and he is local which helps.

Ramps make up one out of twenty three other sections on RTBB's site.  They don't stock everything (nobody does), but certainly enough for your general collector of WMS/Bally, Sega/Stern & Gottlieb.
I've purchased basically everything I need to shop out my machines, each and every time.  Fresh rubbers, globes, flipper kits, coils, sleeves etc.
Some parts are hard to get, which I go overseas for.

 ^&(

Title: Re: Payment to PBR
Post by: Strangeways on May 19, 2011, 11:27:05 PM
Nino,
I am missing something with PBR ? unlike Bay Area or Marco Spec, RTBB, Pinballsales, or Pinballspareparts, they have NO proper website and you can never find any parts for any of your machines.

Everyone says they are a great resource, but with my 30 machines (consisting of every manufacturer), how do i get prices and stock availability from this company.
* It doesnt make any sense to me. What am i missing ? how can i possibly spend my money with these guys if u cant find the part or the price ? If i sent them a email, it would contain hundreds of parts enquiries ? which isnt going to be practical.

Any advice on this ? I would like to use them, but i just cant see how.  !@#


"you can never find any parts for any of your machines" - Just because PBR don't have pretty pictures and tickboxes, does not mean they don't have the parts in stock.

PBR have been supporting the hobby LONGER than anyone else in the Business. Steve Young is a collector and hobbyist. Some people (including myself) credit Steve as being one of the "forefathers" of the hobby. To give you an idea of his inventory, add all the other parts suppliers in the USA together, and they still don't have the same stock as PBR. PBR SUPPLY other parts suppliers. His staff have never had the time to catalog and list his inventory, it would be impossible. Instead, they rely on people to research their machines and have a parts manual handy with the spare part number. You can't just call up and expect him to TELL you the part number, there are just too many.

Every machine ever produced has a service manual. They list most of the parts. Then there are specific spare part manuals. Everything goes back to these manuals. I collect spare parts manuals. I have spare parts manuals that go back to the 1940s. If I type in these part numbers into the e-commere sites, it draws a blank. If I email PBR with a part number, they usually have the part, or they can put me in touch with someone who might help. When I order, I am emailing a person who can give me an educated answer. Can't do that on an e-commerce site. Switch off the computers, I can still order parts from PBR. Can't do that with Marco, BAA etc..

Ever try ordering decals from Marco ? US$30 MINIMUM charge for "postage and handling".
PBR would send it in an envelope and charge you for the ACTUAL postage.

PBR are almost ALWAYS cheaper with the price of the part and shipping and handling. You just have to "pull your finger out" and do some of the hard yards instead of relying on pretty pictures with tickboxes.

As always, I support the local guys when possible. I buy from Greg often and I've never had a single issue.


OK, that advice settles it.    PBR is definately not for me if they only have mostly Gottlieb, which i have a few of only, and their order system is just too old hat for me.

RTBB like Marty said is fine, but they seem to only have ramps and ramp decals unless there is a different website to the one i have.

Marco's and Mark C seem to still be the easiest to spend money with. I will say that it is great that Gottlieb owners do have PBR because Gottlieb stuff seems to be few n far between with everyone else.


You will find that PBR stock MOST of the parts available on other supplier's web sites. In fact PBR would be one of their biggest suppliers. I can understand why owners of later machines don't go to PBR, it does require a bit more effort and knowledge of the machines, and people like to see what they are buying - pretty pictures and tickboxes etc. That's fine with me. But I've placed orders for Bally / Williams machines from PBR and they were 30-40% cheaper than Marco etc..

Case in point ;

Bally Williams DMD display - took me three searches on their slow website, but here's Marco's

http://www.marcospecialties.com/product.asp?ic=DMD32

That's US$189 + a minimum of $40 Shipping

http://www.pbresource.com/display.html

Scroll down to the bottom of the page - now what's the price on EXACTLY THE SAME ITEM ??

$138.60 + ACTUAL Shipping cost.

Lets leave out the shipping cost. It took me longer to search on Marco's SLOOOOOOW website. By the time I've logged in, found the item and paid the rediculous shipping cost, I could have sent an email to PBR with the part number (DIS-128X32ASY) - actually, all part numbers different manufacturers use are denoted.

That's a US$50 saving just by sending an email. If I added the shipping cost, it would be PLENTY more.

I USED to compare orders Marco, Action Pinball, BAA & PBR and there's no comparison for price and service. But I DO understand WHY people don't order from PBR, and to be honest, it's their "loss".

Title: Re: Payment to PBR
Post by: Steve2010 on May 20, 2011, 12:43:18 AM
Thanks all for your comments!  Wow, just back online now from when I first posted this, and there are a healthy number of responses and interesing comments.

Yes, agree that PBR isn't the easiest or most useful website - I think we all mostly agree on that.  But I must say, even though I have yet to place my first order with PBR, Steve Young has been very responsive.  Everytime I have sent an email query, same day response, no exception.  I will not necessarily expect this everytime from him, but so far he is very good in that respect.

Price - there is very little question in that PBR is distinctly ahead of most of the game here.  I have compared pricing with Marco, BAA, Pinball Life, Big Daddy, RTBB, PSPA, etc, etc.  Overhaul, PBR is the best price for what I am after (1970's decade of Ballys and Gottliebs).  I have also received my shipping quote from PBR for what will be a healthy ($600-ish) order, and am pleasantly surprised.  As Nino has said, Marco will charge totally unexplainable amounts for sending small amounts.  I have dealt with another small time seller in the U.S. on America ebay (Tim Nabours), and this guy is EXCELLENT with both product and particularly with shipping.  Again, a seller that reflects realistic shipping costs.  There is little doubt in my mind that some of these guys are picking up gains on the shipping costs.

PBR and Gottlieb .... it is apparent that PBR is more along the lines of Gottlieb, but most of my machines are Ballys, and PBR had everything I needed.

Buying process .... yup, the process with PBR is quite a few decades in the past.  But hey, I can live with that given the breadth of availability of stuff PBR has, their pricing, and their realistic shipping costs.  Of what I am ordering, there was only one thing that PBR did not have that I wanted - pretty good in my books.

Anyway, I probably digress .... I will probably give the IMT a miss, and just snail mail a IMO to them.
Title: Re: Payment to PBR
Post by: Caveoftreasures on May 20, 2011, 01:46:05 AM
Nino, you have changed my mind. I will send these guys a email and give them a go.
( i have to admit however, I do like the pretty pictures and marco website for ease of use, but as u say, u cant be lazy forever or u might miss out on needed parts at great prices, which suits me).

I do have a factory manual for every machine so finding parts numbers is easy.

I am hoping they might stock Data East/Sega and Bally/Williams etc as well. If they do, that will be good for their pocket, and hopefully good for my pocket as well.  ^^^
Title: Re: Payment to PBR
Post by: pinnies4me on May 20, 2011, 08:43:59 AM
Best thing about Marco and Bay Area - using their pretty pictures to verify parts for my PBR orders!
Title: Re: Payment to PBR
Post by: Strangeways on May 20, 2011, 10:52:39 AM
Nino, you have changed my mind. I will send these guys a email and give them a go.
( i have to admit however, I do like the pretty pictures and marco website for ease of use, but as u say, u cant be lazy forever or u might miss out on needed parts at great prices, which suits me).

I do have a factory manual for every machine so finding parts numbers is easy.

I am hoping they might stock Data East/Sega and Bally/Williams etc as well. If they do, that will be good for their pocket, and hopefully good for my pocket as well.  ^^^

Brett - You have the manuals for each game you own and that's half the battle with PBR. Simply quote the game and part number. Compare against other suppliers in the USA. I just ordered US$700 worth of parts and it took me two emails. Ordering from manuals etc also educates us on the parts etc.

Good to hear that you are giving it a go.

RTBB sell some GTB parts and the prices are more than fair for people who need common parts locally  ^^^
Title: Re: Payment to PBR
Post by: pinnies4me on May 20, 2011, 01:45:38 PM
RTBB like Marty said is fine, but they seem to only have ramps and ramp decals unless there is a different website to the one i have.

Geez man, this really is a DUMB comment, sorry for being blunt but when re-reading this thread I started to wonder why you would make such a statement when RTBB has such a large inventory?
Title: Re: Payment to PBR
Post by: Steve2010 on May 20, 2011, 01:51:39 PM
Nick, many thanks for the heads up about Bendigo ^^^ ^^^.

I called Bendigo this morning, and their price is $10 for international bank draft, but I would have needed to open an account with them (which would have had no cost to do so, and I would have gladly done it).  But, I "squeezed" my CBA branch manager, and he agreed to meet the Bendigo fee and do it for $10 (CBA is normally $30).

See if your bank can at least meet this fee of $10.  If not, then Bendigo (and there may be others) is a great option.
Title: Re: Payment to PBR
Post by: chris288 on May 20, 2011, 03:57:03 PM
Have to agree that PBR are a bit " last century" but as someone else said a spunky flash website costs big bucks to set up and maintain.

I would like to see perhaps a bit of an expansion to their website even if it were only part numbers, manufacturer , short description, price and maybe dont worry about the picture. Also it would be good if existing account holders could phone thru their credit card number and cop the fees if necessary and as long as that credit card wasn't held in a database I wouldn't think it would be a problem.
I can understand the costs and risks to a seller using Paypus, but I think allowing payment by credit card over the phone would increase business for Steve and make it easier all round.

But, apart from that every time I email with " do you carry this" particular part number I always have a response by next morning, which is pretty good really.
Title: Re: Payment to PBR
Post by: Caveoftreasures on May 20, 2011, 08:18:06 PM
RTBB like Marty said is fine, but they seem to only have ramps and ramp decals unless there is a different website to the one i have.

Geez man, this really is a DUMB comment, sorry for being blunt but when re-reading this thread I started to wonder why you would make such a statement when RTBB has such a large inventory?

comment deleted.  see comment below.
Title: Re: Payment to PBR
Post by: Caveoftreasures on May 20, 2011, 08:38:09 PM
P.S - I have tonight been directed by a mate to a different website, and I note the CORRECT website. The link i had been sent for RTBB was infact someone elses website, so u can see why my original statement was asking for a different website. Until 5 mins ago, I had never seen the RTBB site or its contents. The website I had previously mentioned had beens sent to me under the RTBB label, but it is someone else called pinball.inc.

my web link for RTBB was wrong, it was   http://www.pinballinc.com/ramps.html   Under favourites, it was emailed to me as RTBB, but now i see its not.

So I wasnt DUMB, just misinformed. Apologies, Lets forget the whole thing Nick. Its all good. I can see why u were in a query. Communication Breakdown here.  @.@

I have now found the correct website   www.rtbb.com.au        AND yes, they have heaps. Now i can stop sending money to marco and bayarea.

all fixed now.  ^^^ ^^^ ^^^



Title: Re: Payment to PBR
Post by: Redback on May 20, 2011, 09:15:17 PM
Ride The Boney Beast

Title: Re: Payment to PBR
Post by: Greg on May 23, 2011, 05:10:47 PM
P.S - I have tonight been directed by a mate to a different website, and I note the CORRECT website. The link i had been sent for RTBB was infact someone elses website, so u can see why my original statement was asking for a different website. Until 5 mins ago, I had never seen the RTBB site or its contents. The website I had previously mentioned had beens sent to me under the RTBB label, but it is someone else called pinball.inc.

my web link for RTBB was wrong, it was   http://www.pinballinc.com/ramps.html   Under favourites, it was emailed to me as RTBB, but now i see its not.

So I wasnt DUMB, just misinformed. Apologies, Lets forget the whole thing Nick. Its all good. I can see why u were in a query. Communication Breakdown here.  @.@

I have now found the correct website   www.rtbb.com.au        AND yes, they have heaps. Now i can stop sending money to marco and bayarea.

all fixed now.  ^^^ ^^^ ^^^






.
Title: Re: Payment to PBR
Post by: pinnies4me on May 26, 2011, 08:28:45 AM
So I wasnt DUMB, just misinformed.

Never said you were dumb. The comment was dumb is all. You were just ignorant of who RTBB are and who Pinball Inc are. Both are great sellers, as is PBR.
Title: Re: Payment to PBR
Post by: Caveoftreasures on May 26, 2011, 12:50:37 PM
RTBB do have alot of stock and great prices. I cant believe i had the wrong link for 2 friggin years.  @.@  Marcos wont be getting my next order. I will be buying a whack of parts from locally for the new LAH project. etc

Is Pinball Inc related to RTBB in any way ? Agent or something ?
Title: Re: Payment to PBR
Post by: pinnies4me on May 26, 2011, 01:05:34 PM
Is Pinball Inc related to RTBB in any way ? Agent or something ?

RTBB is the Australian distributor for Pinball Inc parts. Pinball Inc is owned by James Loffin, a great guy. He originally bought all of the stock from IPB.
Title: Re: Payment to PBR
Post by: Greg on May 26, 2011, 04:31:34 PM
RTBB do have alot of stock and great prices. I cant believe i had the wrong link for 2 friggin years.  @.@  Marcos wont be getting my next order. I will be buying a whack of parts from locally for the new LAH project. etc

Is Pinball Inc related to RTBB in any way ? Agent or something ?



you have actually been a member of my site since 16/2/10

so I not sure why you keep saying that you have not seen my site before as you have purchased from me in the past

Title: Re: Payment to PBR
Post by: Caveoftreasures on May 26, 2011, 11:14:18 PM
16 months ago ?  With 3 dozen machines here, I have ordered many many thousands of dollars worth of parts from many many suppliers.
There have been litterally between fifty and one hundred orders done i reckon. You would know what i or Beaky ordered, but i dont have any record or memory of it.
I would suggest it was a one off order, cause I dont recall any.





 


Title: Re: Payment to PBR
Post by: Redback on May 27, 2011, 07:31:22 AM
Actually PBR has saved me money buy not accepting paypal or credit card.

Small order to BAA yesterday and the exchange rate on paypal as 1.02(something)
Western Union would have been around 1.053.  A small order like that one paypal would be cheaper due to no transfer fee.
However on larger orders would be cheaper transfering.

I order $900 in stepper motors (non pinball related) and got a crap rate from VISA and around $30 fees as well.

However soon will be ordering an eye for my Bone Busters Inc from RTTB,

Red
Title: Re: Payment to PBR
Post by: Steve2010 on July 11, 2011, 12:11:45 PM
I received the large order from PBR a while back, and have been slowly using up the parts in the restoration of my pins.  There was one error in what was shipped (the caps for the Power Play were 100 points, instead of the 1000 points they should have been).

Steve at PBR was excellent in handling this, and promptly shipped the correct ones in a second shipment.  The postage for the 3 caps (even though of course I wasn't charged this) came to $3.46.  The postage for the entire order (and it was fairly sizeable) came to about $65, more than reasonable for its size and weight.

Just another small note to say that I would not hesitate to recommend Steve Young at PBR.  Very reasonable postage rates, big or small packages.
Title: Re: Payment to PBR
Post by: Marty Machine on July 11, 2011, 11:56:45 PM
Aus-Post has Western Union (international) money orders, i used to get them around 2-3 years ago, and only cost $8.50 as opposed to the 'then' CBA (& other banks) charging $20-$30.
I assume by now Aus-post may have risen from $8.50 to maybe $10????

MM.
Title: Re: Payment to PBR
Post by: solar value on December 31, 2014, 09:30:34 AM
What's the latest on this? Has anyone found better payment methods when buying through PBR?
Title: Re: Payment to PBR
Post by: Ant68 on January 01, 2015, 09:36:08 AM
No ,Business as normal .
Title: Re: Payment to PBR
Post by: goodolddays on January 01, 2015, 12:51:48 PM
It really is pretty easy once you have made your initial order.

I just get an international bank draft from our credit union (which I do online), they post it to me and I then post it to PBR
Title: Re: Payment to PBR
Post by: 4_amusement_only on January 02, 2015, 09:10:46 PM
I saw that many 7/11 petrol stations have a Western Union machine inside the actual store. Can be done pretty easily using that method apparently
Title: Re: Payment to PBR
Post by: Retropin on January 02, 2015, 09:55:08 PM
Register with Western Union and do the whole thing online.. its not hard and WU fee is only about $10
Title: Re: Payment to PBR
Post by: Pop Bumper Pete on January 02, 2015, 09:56:03 PM
Register with Western Union and do the whole thing online.. its not hard and WU fee is only about $10

good to know
Title: Re: Payment to PBR
Post by: Strangeways on January 03, 2015, 10:45:45 AM
Register with Western Union and do the whole thing online.. its not hard and WU fee is only about $10

I used to go to the PO and fill the CHQ in person, then post the CHQ. This online process - Does the online method $ go straight into PBR's Bank Account ?
Title: Re: Payment to PBR
Post by: Retropin on January 03, 2015, 10:55:27 AM
Register with Western Union and do the whole thing online.. its not hard and WU fee is only about $10

I used to go to the PO and fill the CHQ in person, then post the CHQ. This online process - Does the online method $ go straight into PBR's Bank Account ?

Well it goes to Steve as that's the ID he insists you give in order to do this. Steve then has to go to a WU outlet to claim his money. More work for Steve but less for the customer which is how it should be.

http://www.westernunion.com.au/au/Home.page
Title: Re: Payment to PBR
Post by: solar value on January 03, 2015, 01:28:14 PM
Thanks fellas, registered with WU online.
Title: Re: Payment to PBR
Post by: scottnds on January 03, 2015, 04:48:17 PM
Found this site the other day may be handy for someone. Google UStoOZ. They will buy stuff in USA for you and ship it to Australia.
Title: Re: Payment to PBR
Post by: Ant68 on January 09, 2015, 08:01:57 AM


Well it goes to Steve as that's the ID he insists you give in order to do this. Steve then has to go to a WU outlet to claim his money. More work for Steve but less for the customer which is how it should be.

http://www.westernunion.com.au/au/Home.page
[/quote]


I bought a fair bit from Steve not so long ago using WU ,did it on line found the exchange rate was terrible , like way worst then a bank  .It wasn't easy for me at all ,a rep from WU sends you an email that verifies everything the money was sent to Steve about 2 weeks later ! I think I would of been better of to send it DD to his account and pay his fee's on the side ( not sure if he still does that )
Parts came and there was a fair amount of wrong stuff supplied mainly rubber ring sets he later sent the correct 30 old rings to me (so all good there) can't see how you could get ring sets wrong but I hear from others it's a common occurrence.

Title: Re: Payment to PBR
Post by: Ant68 on January 09, 2015, 08:13:20 AM
Forgot to mention DO NOT SEND HIM any photos of parts you need as he will spit the dummy big time .Man did I learn quick !!!
A couple of photos is all I sent just to make sure I'm getting the correct stuff and whammy ! I was using to much of his data it seems ( I can't use enough of my data these days )
Spent a small fortune with him I thought he would be ok with that .
Just makes it tough for people that want to enjoy restoring pinballs .
Title: Re: Payment to PBR
Post by: Pinballer on January 09, 2015, 01:08:35 PM
The whole PBR ordering process needs to be dragged into modern times, sure the price might have to go up a bit to pay for someones time to do so and any added ongoing business costs. However Steve is stuck in the 70's and happy to be that way.  It's his business and he calls the shots.

It would be so much better to just have one form of electronic payment and a website that shows each and every part, short de******ion, photo and price.  His unwillingness to accept photos via email of certain parts can be unhelpful, especially for the obscure parts for older machines that are not listed in a manual.  How is the customer supposed to identify the part??

I have and will always continue to order from PBR, I like the parts and the speed of delivery.  Just wish some improvements would be adopted.  But this has been done to death over the years on RGP, Pinside etc.  Until Steve retires or hands control to someone, it will not change.
Title: Re: Payment to PBR
Post by: pinsanity on January 09, 2015, 01:41:39 PM
Forgot to mention DO NOT SEND HIM any photos of parts you need as he will spit the dummy big time .Man did I learn quick !!!
A couple of photos is all I sent just to make sure I'm getting the correct stuff and whammy ! I was using to much of his data it seems ( I can't use enough of my data these days )

Probably still on dial up internet.   #@#
Title: Re: Payment to PBR
Post by: Strangeways on January 09, 2015, 01:47:12 PM
Forgot to mention DO NOT SEND HIM any photos of parts you need as he will spit the dummy big time .Man did I learn quick !!!
A couple of photos is all I sent just to make sure I'm getting the correct stuff and whammy ! I was using to much of his data it seems ( I can't use enough of my data these days )

Probably still on dial up internet.   #@#

+1

the 300 baud modems the size of a small shoebox ?

I still have one of them !
Title: Re: Payment to PBR
Post by: solar value on January 13, 2015, 08:28:38 AM
Hi All,

Now I am confused, PBR have told me they don't accept Western Union payments.

Should I be calling it something else? This is the method Australia post used, so maybe I should be calling it an Australian money order?

Or is this because I am a first-time orderer?

See their email below:


"Please see my notes below:
 Sorry we don't accept Western Union payments

 Please see our terms below. If you agree with our terms, simply re-send this email to us to have a total calculated including shippings.

 The following payment options are proposed for international orders. We have no preference about which you use, you make that decision based on convenience and cost to you

 options
 1. bank draft
 2. international money order (Canada...postal money orders are fine)
 3. a US check, do you have a friend/associate here that can write a check on your behalf?
 4. US currency, we have had good luck and this many times is the lowest transaction cost
 5. Moneygram www.moneygram.com

 not recommended but can be used
 1. bank transfer...We use a Local, Small Town Bank. The bank does accept Bank Transfer, but with many caveats. If you would like to use this payment method, you will need to call us to discuss (845) 473-7114, ask for Steve.

 not acceptable
 1. credit cards
 2. paypal
 3. foreign checks (Canada note: Canadian checks, even in US funds, are NOT acceptable...we incur a $13.00 fee to send check for collection because it does not have US bank routing codes)"

 
Title: Re: Payment to PBR
Post by: Boots on January 13, 2015, 11:23:10 AM
Hi All,

Now I am confused, PBR have told me they don't accept Western Union payments.

Should I be calling it something else? This is the method Australia post used, so maybe I should be calling it an Australian money order?

Or is this because I am a first-time orderer?

 

I have used Western Union everytime I ordered through them, even the first time.
Title: Re: Payment to PBR
Post by: Pauly540 on January 13, 2015, 08:17:36 PM

Now I am confused, PBR have told me they don't accept Western Union payments.


I had the same reply “No Western Union” when I made my first/new order a year ago.
Maybe he is relaxed about older customers using Western Union?
I just used 7-Eleven Moneygram (around AU$20) and put myself in credit for future orders.
I think he likes Moneygram, as he just has to duck into a US 7-Eleven personally and gets his cash instantly!
Could be wrong with that theory though.  #@#
Title: Re: Payment to PBR
Post by: Retropin on January 13, 2015, 10:11:42 PM
Oh.., It MAY have changed, but  a WU payment had to be made to Steve Young himself.. NOT PBR
Title: Re: Payment to PBR
Post by: solar value on January 14, 2015, 08:59:29 AM
OK, I got another response.

They no longer accept Western Union, their Western Union account was frozen. So I am looking at the other options:

1. An international bank draft is $30 with my bank, plus the postage to send it to ($2.75 or $14.90 registered)
2. An international money order is through Western Union, so that is out.
3. US check, I wonder if any of the forwarding services will write a check on my behalf? - will investigate.
4. I don't want to send US currency through the mail.
5. MoneyGram is expensive, the fee will be around $55 for the amount I am ordering (around $500).

An international money transfer is $22 through my bank, but PBR don't recommend this method, and may charge an additional fee.
Title: Re: Payment to PBR
Post by: Pop Bumper Pete on January 14, 2015, 09:09:54 AM
An international money transfer does have fees, as you stated
I have my account set up to do this, but have not tried it with PBR

When doing the transfer you can choose to pay the associated fees


The last time I tried to get a bank cheque made out, none of the bank staff knew how to do it, they had to call on somebody from out the back
Title: Re: Payment to PBR
Post by: femto on January 15, 2015, 09:41:58 PM
I received an email today from moneygram offering a $5 fee for money transfers up to $1000. I can give you the promotion code if you want. It is valid till Jan 30.
Title: Re: Payment to PBR
Post by: solar value on January 16, 2015, 12:06:54 AM
That would be awesome, thanks.
Title: Re: Payment to PBR
Post by: femto on January 16, 2015, 09:17:08 AM
Email sent!