The Aussie Pinball Arcade

Aussie Pinball Forums => Spare Parts => Sales and Services => RTBB => Topic started by: ralph67 on September 24, 2015, 04:27:27 PM

Title: RTBB no reply on order postage
Post by: ralph67 on September 24, 2015, 04:27:27 PM

Having problems checking out order from RTBB , I have tried to get a shipping quote , but the site just returns me to the Delivery information page , not sure if my request is getting through , I only want to buy a few parts ,  I did try a few weeks ago with the same order , But no reply at all , Please help!
Ralph

Title: Re: RTBB no reply on order postage
Post by: Strangeways on September 24, 2015, 06:43:44 PM

Hi Ralph - Sorry to hear you are having difficulties.

The ordering system is fine. We have received 12 order today alone.

You need to continue processing the order by clicking the "confirm order". Shipping is not calculated until the order is confirmed - once I pack your order, I provide you with the shipping cost. I know it sounds like a lot of work, but we refuse to do what other parts sellers do which is to charge $25 to send out a decal. We charge ACTUAL costs.

You will receive the email once I have picked your order. Please be patient as we swamped with orders at this time.

The problem could also be your browser. You need to clear your cache.

If you are still having issues - send me screen shots to sales@rtbb.com.au

Title: Re: RTBB no reply on order postage
Post by: ralph67 on September 24, 2015, 07:31:01 PM

Thanks mate , I think ive got it now , I just went into the "contact us" and sent you a request  ^^^

Title: Re: RTBB no reply on order postage
Post by: oldskool1969 on September 24, 2015, 09:38:23 PM

Quote from: ralph67 on September 24, 2015, 07:31:01 PM

Thanks mate , I think ive got it now , I just went into the "contact us" and sent you a request  ^^^

Ave another Jack's Dude  @.@