jeasus christ thats the probs the most shotty work i have ever seen out of a box, how did they even sell that, it belongs on the scrap heap

oh man its bad alright, last time i buy something from a box lol

check this vid out i thought it was a classic
seems im not the only person with this sort of crap


anyways i contacted super amart via their facebook page, which seems to be the best way to contact them as the reply's are instant, when i rang on phone i wasnt greeted that well, lol

here is the correspondences,

Jason
ahahaha, bought a new king sized bed two weeks ago, arrived today, was really happy to get it, lol well opened the box to find something that had me rolling around the floor in a fit of laughter, I have never in my life spent so much money to buy a broken pile of wood, that would have less value than a pine wood fork lift pallet. store didnt say sorry lol, and i have to wait till Thursday till i get replacement. that would be fine if you didn't sell me this. http://youtu.be/WMt0FSThGKg

Jason
 its so Hilarius i cant stop laughing at my new purchase, a new bed that has dry rott in the wood, its out of square by 50mm, the face has a 40mm warp in it, the ply wood is delaminated, wood is broken in several places, draws dont open, the draws slides are not aligned to the point you cant open or close them.the joinery is horrid, corners split apart, the wood is so soft in places you can put your finger in it, lol, the box it came in however was in perfect shape. might sleep on the box tonight, now i ring the shop, not angry,and the shop manager doesn't say sorry, lol says ring back in ten mins after checking over the entire thing, only problem shop closed in 5 mins lol, so we rang back quickly as we knew their operating hours, they said hopefully you get replacement by thursday, as they have to get one from Brisbane, however it doesn't take 3 days to drive from brisbane to the sunshine coast, if your product is this bad i think priority on rectification should be put put ahead of all else. to avoid this sort of embarrassment, I need a bed lol or i want a refund so i can buy from some one who wont sell me a rotted out pile of wood. lol

Super A-Mart Hi Jason,
 I am really sorry this happened. All our furniture comes with a guarantee so we will be happy to fix this for you. If you want to let me know which store you purchased this from and any more details I will be happy to get this sorted out for you ASAP. Please email me at feedback@superamart.com.au. Thanks Amber.

Jason
Hi Amber i bought from the warana store, i would really like to have this sorted before Thursday for a a few reasons, i paid for delivery, i have a tonne of packaging laying around my house for this bed, i have a bed thats taking up space i cant use, and as i got rid of my old bed to make room for this bed, i have put it in that our room, and will be sleeping in our spare room, which may not seem like a pain in normal circumstances but having to navigate around broken bed parts each day is a pain, plus Thursday i am at work, as we own a buisness we wont be able to leave the shop from 8am to 9pm at night, we are a small business, our days off are mondays and tuesdays, and to be honest for it to remotely work with us and our work times we would more likely have to wait till next week to get the bed which is more of a headache, as we did work out with the store for delivery today for the reason thats our days off and able to be at home when the bed arrives, i dont mind stuff ups but i do like a company to rectify their problems even if it is an inconvience to them. i guess the leason for me is buy from the small guy at least they are the owners and also the staff, and so you dont to deal with people who dont really care. cheers

Jason
the order was made by a my missus Olivia tulloch, from the warana store. if you can sort this out then that would be great. and ill remove my youtube vid

Super A-Mart
Thanks Jason. I will work out how we can get you a new bed ASAP. Thanks for the feedback and I will be in touch with you or Olivia tomorrow.

Jason
that would be great cheers