yer worked out in the end its a good frame. the mattress however was not a package deal thingo from amart, i spent a pretty penny on that badboy. as its a sit on the ground style bed its all about the matress on this style bed. i hate off the ground beds, they shake and rock and what not. the replacement is not even made of the same material the first one was, it was rediculas, and i agree with Andrew i recon they knew it was shit when selling it and left it for head office to deal with. as the store itself wasnt to interested in it. this is the first bed i have bought in about ten years, my other was still great just wanted something much bigger.
i just couldnt beleive i got sold a bed frame that was made with wood that had wood rott in it, the design and structure was fine but the material in this bed was buggered, the replacement is rock solid, head office guy said he checked it him self before sending the replacement. and then i inspected before courier left and it was happy. it will last a long time this time.

but what one person finds comfortable another wont as far as beds go. i personally like hard beds with hard mattresses