I should note that I received the following on 28/1/12:
"We have concluded our investigation into your case and have decided in your
favour.
We were able to recover $36.00 AUD, and this amount has been credited to
you. Please allow five business days for this adjustment to be posted."
Just checked the Paypal account and have $36.00 credit! So a win on this one, so to speak.
