If you spent over 18K on 2 machines that were brand new and they didnt work you wouldnt bother sending a polite letter of disappointment to the manufacturer? I've done them a favour by spending 5 hours already repairing the machines. Unfortunately I dont have replacement boards or motors for the remaining issues.
[/quote]

I think Stern owe you at the very least a very huge SORRY.
There is no excuse for this at all.
[/quote]



Hi Silverball,

You still keep avoiding the questions!!! What have you done that would take you five hours to fix? Seems an awful long time and must of had some serious problems for you to have spent that long and still not fixed it. For a technician, faulty motor diagnosis does not take long time to work out and for the supposeably faulty board, you AMD agent in Melbourne would of been able to sort that one out for you. Perhaps you should try contacting him, that would be the courteous thing to do if all these problems are happening to your games. Thats unless you railroaded them in, which in turn would leave you no warranty on your games and totally explain why your games are not working here in Australia properly. Would also love to see Gary Sterns reply to you when you get it back from him. And he will reply. If he doesnt, be sure to send me your build model numbers and serial numbers of the games and I will definately get the right answers for you.