[/quote]Keep avoiding what questions,I am not on this forum every minute of the day.
I work full time in the industry as a tech/ service manager and unbox most new Sterns before sending to our customers because most have faults from the factory. I have contacted my local distributor,I bought them through him and he is going to handle the situation(a nice guy). I sent a letter of disappointment to Stern,I dont blame the Aussie distrubutor for the faults I have,they didnt build the machines.
I like others have been waiting for this pin to arrive and of course it is disappointing to open and have 2 pins with varies factory faults.
Cavey,I will not take 2 new machines back to the distributor,high risk of scratching/damaging.
About 5 hours was spent fault finding,adjusting and diagnosing faults and giving information to the distributor so he knows what faulty parts to send. I have done nothing to void warranty,no assmeblies,boards or parts removed. I will report back with the final outcome when all is good,meanwhile I wait patiently.



Same here I dont want to do a playfield swap as this will be probably encounter extra sctratches and damage which will make the whole exercise worse.
Just want a spare playfield - cheaper option for Stern better for me
Just to let other Le owners of issues :
1> Cannon ball jam fixed - read previous post for method
2> Bell opto stop working - failed transitor on opto board after 90 games - fixed by Leo distributor within the week!
3> Playfield imperfection - in progress see previous post for pic
4> Special Stern hologram has wrong no.536 instead of no.83

2/4 fixed