Mark wasnt the nicest guy to deal with.. i once sent my dad there to pick up some parts, he was VERY rude to him and my old man came back steaming.
I once went there as it was just up the road from where i lived and asked if he had a 5101 RAM.. Roger got on the internal phone and asked the simple question.. i could hear the reply being shouted.." Tell the C*nt to F**k off".
Roger got off the phone red faced and said " Mark says he hasnt got any"
I replied.. " its OK, i heard what he said"
Never dealt with him again