Approx 10 years ago i applied for a job as a tech in an amusement arcade... i was doing an electrical engineering diploma at the time.
The job was mine if i wanted it.. wage was $15.50 an hour.

Theres your reason for not having good techs right there

Yeah $15 an hour isn't going to attract good people I agree, is that why time zone techs don't even know how to take the glass off lol

Peter