Great to hear Bruce will have it fixed asap.
They have travelled half way around the world so its expected sometimes unfortunately.
I have a machine coming up this next week or so from Bruce-AMD, so I hope my machine arrives damage free, but even if i got some of that crappy luck, at least i know Bruce and Stern would fix it quick smart which is re-assuring.
Re Sterns marketing etc, Stern markets a machine for every income level. The Pin at the cheapest level, the Pro next, then the Premium and the LE last ofcourse. Its not like they arent trying hard to cover all bases to try n keep all income groups happy with different models.
If they only had one model, people would complain. They have 4 models with even more variants and people still complain. Go figure.lol
