Thanks for posting the video.
Seems all a bit disturbing to me.
Drive all the way there to pick up the "first finalised machine with new software" and get another prototype because it's not ready yet! I would be pissed. They could have called and said it wouldn't be ready and did they want to wait for the final machine?
Not packed on arrival, and a bit of glad wrap to protect the cabinet? Those lower edges could get trashed when the vehicle goes over bumps with just  a bit of wrap to protect them. Those who have NIB machines have seen how much foam padding is usually put on the corners for protection. Maybe this was some special deal, where no one was organised properly, but all seems a bit unprofessional.
And the instruction screen when started saying "Insert Paymet" - its almost Chinglish. Customised screen with something like "please insert $1 to start your adventure" would be better than "insert payment".

Whinge whinge. I know, just getting more and more dissapointed with the whole JJP saga.