AMD should come out and most likely will as its a warranty issue. Good luck
Peter
+1 All warranty issues should be done in YOUR home.Who wants to be carting a pinball machine around like a sack of potatoes eveytime there is a problem,the more you transport it the more risk you run in regards to cab damage ect.I use a pin teck from Sydney and he has often stated that he would like to be the teck in that region for the Stern warranty issues.He is a FULL time teck and travells many miles a week in doing repairs on pins ect,and is a whiz on all eras of machines.I suppose it all comes down to keeping it all in house as AMD do not want to out source the repair work ?.
On that note, what is there to stop an owner of an under warranty Stern from going to a qualified tech of their choosing, getting the repair done and presented on a properly recognised tax invoice and then presenting AMD with the bill? Has there been any opportunity for this situation to arise and if so, what has AMD's position/response been?