it is not the delays, it is the annoucement at the last minute of the delay

last week, Jack was saying thet the first games were shipping by the end of the month (March)
mid week it was down to calling the first customers
then it was calling several customers
then it was calling 12 people, who all wanted to remain anonymous
then today no games were shipping until april 8

A smarter man would say that he was hoping to ship games
his problem is he likes to carve a date in stone, then wonders why people hold him to that date