I hope there were a lot of female purchasers anyway thanks for explaining some if not all the problems faced. It is a tough task. Maybe regular bulletins of problems faced might have been useful. I don't know if explaining things like this in the pinball industry is bad for business????
Delays happen. Normally you build or manufacture something that has a few dozen maybe even a few hundred parts. Not a game with thousands. That just compounds the issue :). Multiple suppliers. Each part needed for the next mech to be built. One slows down, holds everything else up. Now that everything is in place, proper suppliers for each part, smooth sailing on that front from here on out.
So why were we lied to about delivery dates and why are some buyers getting there games before people who ordered first?
Games are built in order. No one got their games before someone else who ordered first unless they bought from a distributor who ordered day 1. The distrib can ship the games in whatever order they want. JJP has no control over that. Any games purchased direct are getting shipped direct in the order they came in with very few exceptions. those exceptions are limited to games like mine which I need to develop on prod hardware and a few traveling road show games that end up at pin shows. That's it.
Delivery dates were passed down with best estimations. It was bad practice to do so and won't be happening again. The game shipping dates now are estimations based on spot in line. I've seen your posts on the JJP forum Pete. Why not ping me or jack directly? You all know me and know I don't mince words or BS. That's why I take exception to those that do.