Author Topic: PBR..Love em!!!  (Read 1568 times)

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Offline Slash

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Re: PBR..Love em!!!
« Reply #15 on: May 31, 2014, 12:45:58 PM »
Agree the shipping at other places is a joke.  I liked with PBR that I was dealing with a real person that worked there.  I remember getting messed around badly at Marco's when something was out of stock.  It seemed like they outsourced their customer support or something to somewhere else, because the follow up emails I was getting about estimated times for restock and other info was clearly only generic second hand info.  I don't know if it was the case but it seemed like the customer support had been outsourced to India or something.

With PBR I sent a contact in the USA money by paypal then they posted PBR a cheque.  Not ideal tho and I wouldn't want to hassle them every time to do that for me.  You make a good point tho, what you pay in transaction fees you probably save with realistic postage.