Good one retropin - you are spot on - balancing back towards positive can only be a good thing. Love hearing the stories of businesses/ people that are great to deal with.
Ps. Spacejam - yes, sorry I was one part of that - I stand by it but don't want to be painted as biased towards negative because I'm not. I'd prefer to laugh than whinge any day so look fwd to yr thread mate.
Is all good.. in fact id say that the outcomes that were achieved before were a direct result of the public airing they got... so long as it all worked out, its fine.
But... if we are willing to post the bad... then lets share the good also..