It's good to hear these experiences - thanks all! Given my limited experience I think the suggestion to find one well-loved/ already sorted & to ask heap of questions is the shot. I hope they aren't too addictive
I've seen a Zaccaria that starts with "I am the robot from Zaccaria" - heh. The EMs seem somewhat dominated by Gtb so it's a big help to hear Gtb WMS & Bally all worth consideration.
