OK - I'm just going to try and NOT close this thread as I believe everyone is entitled to an opinion, and I believe in the "spirit" of healthy debate.
We need to keep in mind of this very fact - These are member's opinions based on events that happened to them. Being a part of GOOD DEALS and BAD DEALS is "part and parcel" of our Hobby. We have all been part of both - I'm almost sure of that. I'm more than happy for members to post positive comments, and on the flipside - post the "not so good comments" - But just refrain from any personal comments against other members. I'm NOT saying that anyone has posted anything close to a "personal attack" on another member - but I DON'T want to see this type of behavior develop on this thread. It is just not necessary here.
Now I invite someone from the dealer to make a comment - not a problem. WE ALL want to see a resolution. If no comment is made - fine.
Every Dealer in every state is different in the way they handle themselves and service their customers. Learn from the experiences, and make "fair comment". Keep in mind that not everyone will share in your opinion(s).
Rant off..