Bit vague (and a bit early in the the morning) 
I would suggest naming the dealer would not be productive - so keeping that in mind, I think the buyer should join up and ask as many questions as he or she needs to get the game working. The are MANY of us that wait for "Repair" posts to help out.
Your joking Strangeways,how does it help future buyers to not know who these dealers are.That is the biggest load of crap i have ever heard.This guy bought a pin that was not as described and in poor condition,so why should he have to go through all the trouble to get it right.If it is bought from a private seller than you have to cop it,but from a dealer you expect more.Have been through this all before with a seller i named from Melbourne, and by the way to everyone who said to give him his right to reply 
i am still waiting.If this was purchased from a dealer i say name the MONGREL,it may prevent somebody else getting ripped off.
I agree with the sentiment, but at the end of the day it is one guys word against another's.
Allthough it is in the dealer's best interest to make good on mistakes, it really shouldnt ever get to public outing (allthough an extreme case maybe). You could allways say "buy the way if you want to know the guy PM me". Keeps the trash talk out of public view.
