quote from Ant68

"I mentioned I had a couple issue with some pins ,we discussed them and he assured me they will be sort it out".

Man, he must have been embarrassed that no one single person in the whole of Australia couldnt have sorted it out.
Not even one of his stern dealers worldwide could fix these issues for you, that doesnt make sense at all to me.

I dont know, i wouldnt have said anything to him directly, to save the embarrassment, but thats me. Surely someone else from Stern could have helped you in the past ? 

Hi Brett
I've got a NIB  that has been in storage since new(2004) ,I opened it a few months ago to remove the head box batteries , then repackaged it again.Upon me doing that I noticed some slight discolouration of the side armour.I mentioned that to Gary .I originally imported the pin NiB from Hawaii from a private collector .So there is no warranty .
It's been passed on to another person at Stern to follow it through and for Gary later to sign it off.
He could of easily said tuff luck but he was only too obliging ,
No one here in OZ would of help me because I needn't buy it from them + we are talking 6 year in the pass .
Very Noble I thought .