The only thing operators are interesting in is if the coin acceptor still accepts coins. I OFTEN email the operators (if their card is on the machine) - VERY rarely do I get a response. But if I change the "subject line" to "Your machine currently located at X is not accepting coins" or " Your machine currently located at X is giving free games at a score of one million" then I'm sure they bolt out there to have a look !
It is a disgrace.