Fark, that stuff usually happens to me.  Sorry to hear the bad news.  I'd be trying to make a phone call to the insurance company involved and ask for a claim form - it might be worth a shot.  It will depend on how much the excess is as well but it would be good to get something back to go towards a replacement backglass.

Gives me shivers now Gav thinking of what I need to get to you somehow although the packing will be a fair bit better than what was under your mate's backglass.

Will all be good mate... i use a courier company for backglasses and so far they have been absolutely brilliant... so long as box is labelled correctly.. all will be good


Reminds me... we must organise this soon!