that there is bullshit.
seems to be a bit of a trend, where many companies set the price of 'something'
artificially low, then behave fairly dishonestly, jacking up another aspect (complete with many traps and tricks),
to offset the initial bullshit deal.
i went with qantas recently.
usually go with virgin.
i had trouble with the computer system.
i was early for my flight, but after having trouble with both
the ticket issue, and baggage part also, was nearly late.
had 2 trys at luggage, then looking immediately for a customer helper.!
where the hell is she?
she told me ive missed my flight!!! wtf!!!
anyway, kept my cool,, explained things(everything in my power etc...)
she got me on my flight.
thank goodness!
which brings me to my other observations:
1. how can computers be programmed, and built specifically for a purpose- and be so un-userfriendly!
2. WTF happened to customer service?( or absolute lack there of.)
and it especially sucks more when "you' get stuffed right up, whilst doing a good turn!!!
end of rant.
