Look I think everyone here ( nearly everyone) would agree that the quality of their repro stuff is second to none and I and others are grateful that CPR do exist to supply us with new goodies for our favourite games BUT!!!

Yes sometimes they do forget to send  stuff and sometimes the response to emails is a bit tardy, but I dont think they have a whole lot of staff to be able to keep on top of this and I'm assuming when they release a new playfield of backglass and they're shipping stuff out they probably have hundreds of orders that all have to  get done at the one time.

On 2 occasions they have left stuff out of my orders but it normally gets fixed up pretty quickly.

Overall I'm pretty happy with their service.

I concur - I'm am one of their biggest "fanbois" and will encourage people to buy from them for the very fact that someone is reproducing playfields etc that are 30+ years old. But in reality, they are hobbyists that are trying their very best to emulate the production of parts that were mass produced in the thousands. Sometimes, things don't go to plan - for whatever reason, but contacting them is the best way to resolve any issues.

Issues are nearly always resolved after communicating with them. Let us know how you go Pete - I'm sure the issues will be resolved to your satisfaction