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Author Topic: Thanks to Mark C  (Read 205 times)

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Offline Ballywannabe

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Thanks to Mark C
« on: November 24, 2009, 11:14:12 PM »
I had an order with Mark and arranged to have it transported over to sunny WA inside another persons machine.  Something went astray and I never got some of the items.  One email was all it took and the items were posted - no quibbling and no postage charge - he even threw in some shooter tips I was chasing for nix.

That is the level of customer service I have previously got from Terry at Pinball Life and Ed at Great Plain Electronics in the States, and it was good to see a local trader looking after the customer ^^^

Since he would not take any $ off me I have made a $10 donation to AP to keep the karma moving!

Thanks Mark, you are an asset to AP @@*

cheers
Ian
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Offline Strangeways

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Re: Thanks to Mark C
« Reply #1 on: November 24, 2009, 11:26:57 PM »

Always great to see the positive aspects of the hobby - like this example.

Well done to all !

 ^^^
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Offline Caveoftreasures

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Re: Thanks to Mark C
« Reply #2 on: November 24, 2009, 11:41:02 PM »
Mark C and Sue are definately nice people and easy to do business with. Thats 4 sure.  ^^^  ^^^  ^^^

my postman hates me ever since he carried the 35 new coin doors up my driveway.

« Last Edit: November 24, 2009, 11:46:52 PM by caveoftreasures »
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Offline markc

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Re: Thanks to Mark C
« Reply #3 on: November 24, 2009, 11:50:08 PM »


thankyou    but i cant take the credit here ....

i forgot to put it in the pin ...  well forgot to get tim to do it  so my fault

sue   packed and sent them to you   ... 

i did pick the parts though ...  hope that counts for something

THANKYOU for the kinds words


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Offline markc

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Re: Thanks to Mark C
« Reply #4 on: November 24, 2009, 11:51:51 PM »


and thanks for giving AP  the $$$   i am sure tony And nino  will be greatful



« Last Edit: November 24, 2009, 11:58:48 PM by markc »
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Offline Ballywannabe

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Re: Thanks to Mark C
« Reply #5 on: November 25, 2009, 12:02:57 AM »
Hi Mark

You still solved the problem quickly in the customers favour with no quibbles - that is what counts in my view $#$

Customer service rules!

cheers
Ian
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