E-go "Economy Road" option for interstate transport

[solar value]

Hi all,

Can anyone tell me, when using E-go, did you select the "economy road" option for transporting pallets? My game is on a pallet but it says on the website it has to be less than 120cm x120cm. Most pins are around 135cm long (it's currently sitting on it's base and I don't think I will be able to change that). Will they care about the extra 15cms?

Thanks, SV.

[pinnies4me]

Thought I read somewhere about not so good pin transporting by this group?? Anyone got any direct experience with them?

[MartyJ]

I have used them a couple of times, machines were placed on pallets.

The safest way would be to have the machine wrapped then strapped down arse first onto the pallet.  Reduces the risk of the machine falling off.

I know of machines that have been dropped and basically flat packed itself.  Horrible to see photos of this.  Unfortunately I don't think any amount of bubble wrap will protect a 150kg machine being dropped from the back of a truck.

Like anything in life you get what you pay for.  Last machine I spent around $500.00 getting shipped from NSW.  Was worth the extra money and was well looked after.

[Cow Corner]

I know a member here who had one hell of a horror story with e-go on a very expensive pin.

[Boots]

I think one thing is important with E-Go.
ALWAYS get insurance. I sent something interstate and when I got insurance for it they made me put this great big sign on it saying to treat this package carefully.
Obviously if they know there is insurance on it they look after because they don't want to pay out for any damage.
No insurance means they don't give a toss.

[Wotto]

I collected a game for a mate a few months back - it was fine.
I received a game I purchased ( seller selected E-Go ) - it was and still is fine.
I wrapped , palleted and strapped the Hot Hand for the buyer and took it to E-go's depot- as far as I know it is fine.
Last week I collected a game for another local mate and we unwrapped it at my joint - it was fine.

Thats MY experiences.

ALL carriers can be good or bad.

[andtan]

I had my Tommy shipped from Brisbane to Canberra with E-go. The seller wrapped it like a mummy with bubble wrap, super thick cardboard (the stuff fridges & TV are packed in), and foam. It took me two-hours to unwrap it, but once unwrapped I found there was nothing damaged and to this day it's fine.

If I was super worried about what could happen to it on-route I would have gone and got it myself. In the end I just paid the insurance and accepted that sometimes bad things do happen.

My next pins are likely to be shipped as well - mainly because they always seem to be in locations where driving just isn't worth it. If any get damaged along the way, I'll just take that as the 'Pin Gods' saying "about time you learnt how to do some restoring", or "you didn't really want that one!!"  

[Caveoftreasures]

 I have used them a dozen times with no hassles. Always wrap properly and use a ten buck tie down to secure machine to pallet. U can't blame a forklift driver if the pinball machine falls off a pallet if the machine isn't strapped down and slides off. I reckon any hassles or bad stories about ego transport are because people didn't prepare the machine properly first.  Also if u try n cheat on the pinball sizing which cheapens the cost etc and u try n claim insurance u will not get paid out, this was a warning I read on their website after a lot of pinheads have tried to cheat the transport company.

[roundball]

There is a drop down menu called 'Goods Type' and you select pallet via it.  E-Go in my experience are fine.

[Replay]

Hi all,

Can anyone tell me, when using E-go, did you select the "economy road" auction for transporting pallets? My game is on a pallet but it says on the website it has to be less than 120cm x120cm. Most pins are around 135cm long (it's currently sitting on it's base and I don't think I will be able to change that). Will they care about the extra 15cms?

Thanks, SV.

I always put an extra few centremetres on the overall measurements to allow for packaging, also they (e-go) cant complain.
And the depot to depot option removes a lot of handling especially if transport is between their main depots. ie: lifted onto a truck at one depot and lifted off at the next.
I'm also a fan of using "GLASS" and red "FRAGILE" tape too.

[Boots]

Hi all,

Can anyone tell me, when using E-go, did you select the "economy road" auction for transporting pallets? My game is on a pallet but it says on the website it has to be less than 120cm x120cm. Most pins are around 135cm long (it's currently sitting on it's base and I don't think I will be able to change that). Will they care about the extra 15cms?

Thanks, SV.

I always put an extra few centremetres on the overall measurements to allow for packaging, also they (e-go) cant complain.
And the depot to depot option removes a lot of handling especially if transport is between their main depots. ie: lifted onto a truck at one depot and lifted off at the next.
I'm also a fan of using "GLASS" and red "FRAGILE" tape too.

depot to depot, another good idea

[Wotto]

Confirmation last night that the Hot Hand made it all the way across the country to WA via E-Go and turned up PERFECTLY 

[delarge]

And they lose my playfield going depot to depot? *hulk smash*

[Wotto]

Just as a comparison - we occasionally use a major National Carrier at work to send electrical appliances all over the country.

This pack of ABSOLUTE fools breaks 8 out of 10 TV panels we give them- and I mean SMASHED to pieces , have lost LOADS of stuff and at one stage left customers products ( coffee machines ) out in the rain and THEN delivered the drenched boxes to our end user ( who rang me going OFF - obviously ).

before them it was McPhee , before them it was DFE - ALL with "similar" results
This has been happening for 15+  years and we are YET to find a major carrier who can truly grasp the "tough logic" of picking up a box at one place and driving it to another place

[delarge]

Yeah, it defies belief. I Just thought it would be a simple case of going back to the last place it was scanned (Melbourne) and then going from there. Thought I'd found my holy grail (replacement playfield for my Freddy machine) and now it's "lost". It wasn't insured, but have put in two claim forms. They've told me to wait 4-6 weeks for the claims process to take place. Will start contacting them again in four weeks. Ugh!