Author Topic: Look at my BALLS! Have a look at just how much work!  (Read 16322 times)

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Offline Strangeways

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RTBB was the distributor at that time.

Premium balls were "sold out" prior to us receiving an email that there were reported problems with magnetism. We were asked to refund any customers that complained. We followed directions. Future refunds need to be forwarded directly to Homepin.

Pearl balls were never stocked by RTBB. We understand there is an issue with "flaking".

We are not aware of any manufacturer's "product recall" on either Premium or Pearls. We were instructed to "hold off" selling Premiums, and we did not order any Pearls for sale.
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Offline pinsanity

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Re: Pinball ball issues / recall ?
« Reply #61 on: January 30, 2016, 09:51:41 PM »
more for the guys that bought these balls (Homepin brand), it has been brought up on Pinside very recently but couldn't find a announcement on here (AP) that these balls were recalled back in September last year but only from the distributors, so it seems not made public.

the reason I think people need to know is that an aussie recently discovered the balls started to flake and chip apart leaving metal flakes in the game which would damage the playfield and seems more so for games with magnets

So not to rub salt in wounds or rock the boat but it it means damage could be caused to you playfield, so if you have these maybe best to replace with another brand for the moment.

Maybe a bit of salt is what is needed when you pay for a 5 star meal but get served grey imported flake and chips instead.

I notice the "manufacturer" hasn't logged in to AP for a month either. It makes you empathise with the local distros who get left to deal with the fallout and provide an explanation.

Glad I opted to buy my boxload of premium balls from PBL instead. Even with shipping costs you can't put a price on peace of mind and quality assurance.

Offline GORGAR 1

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Been using my premium balls from Homepin/pinball shed and there still great no dramas here. The pinball life balls where crap hope Mikes sorts it out :)

Offline pinsanity

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RTBB was the distributor at that time.

Which balls does RTBB stock currently?

Offline Cursed

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Been using my premium balls from Homepin/pinball shed and there still great no dramas here. The pinball life balls where crap hope Mikes sorts it out :)

Same! long as they are in pinballs with no magnets they are fine, still look good as well.

Offline Strangeways

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RTBB was the distributor at that time.

Which balls does RTBB stock currently?

Pinballlife standard and premium. We have 100's of each in transit, or on order. No other supplier's balls.
Aussie Pinball - Proud to be Australia's Premier Pinball Forum

http://www.australianpinballrestorations.com.au/

http://www.rtbb.com.au/catalog/

We carry the largest range of NEW Ramps in Australia

Offline pinsanity

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RTBB was the distributor at that time.

Which balls does RTBB stock currently?

Pinballlife standard and premium. We have 100's of each in transit, or on order. No other supplier's balls.

Good to hear.  ^^^

Terry at PBL always sources the best quality and have never read any valid complaints about his product.

They also work in games with magnets which is apparently a bonus rather than an expectation.

Offline swinks

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RTBB was the distributor at that time.

Which balls does RTBB stock currently?

Pinballlife standard and premium. We have 100's of each in transit, or on order. No other supplier's balls.

wish I knew, just ordered some from PBL, next order
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