I like your post Pete(Gorgar).
But I am seeing sooo many negative assumptions about Sterns business model and what they should or shouldn't do.
It's almost as though profit is a dirty word.
Stern are allowed to make a profit but not too much of a profit according to some.
Sending Stern the occassional email gets you polite and factual answers back.
A factory visit in 2015 and 2016 would be a great idea for those open to that type of trip and education.