To add to Paypal's "Senior Agent's" deception ;
I can easily SEND money from the Paypal account and it automatically deducts it from my nominated bank account. So this proves they are full of crap. If it does fail, they are going to have a hard time accessing my linked Credit Account as it expired 2 years ago (in the Paypal Wallet). I'll bet they will "fix" this issue when they find out that they can't deduct from the Credit Card.
I may have misunderstood you. Can you transfer money in or out of paypal. If you can't transfer out, then I may have problems as I have cash in there too. been sitting there for years.
Zero balance in Paypal
When I "add funds from bank account", their system fails to add the funds as the IP Address I use at work is "hacked", or in either "Sunbury" or "Hungary". They banned that IP Address for 24 hours (which is BS - It's 48 hours and it still does not work).
Log out. Log in. Same PC (this test has the VPN = ON) ;
When I "Send money to friends or family", their system immediately processes the request. I receive emails informing it worked (as per normal). I'm magically not in either "Sunbury" or "Hungary". My IP Address is in the good books. What this process does is EXACTLY the same as "add funds from Bank Account" as above - Paypal's system is completely screwed, and their non English speaking "agents" are liars.
Have you logged into Paypal recently ? If I were you, I'd remove the $ and have a zero dollar balance and DON'T update your Credit Card details.
