I once needed a set screw for the Bigfoot head in a WH2O machine. The screw would be about 3 or 4 mm long........shipping cost $28USD and no they couldn't or wouldn't put it in a plastic zip lock bag thingy and put it in a normal envelope and post it. Unbloodybelievable.
Another order......pictured blue JP slingshot plastics - received the red ones which look crap.
Last order - won a JD ramp on eBay - stated item would be posted same day as payment received (payed about 5 mins after listing ended by Paypal), asked if I could ship other items with it, a couple of days later I got a reply, "yes up to a certain weight" I asked whether the item had been sent as stated in the eBay listing cause I had just over $100 bucks worth of parts to order.....no reply to that one and the item turned up a few weeks later.
You think I would have learnt by now wouldn't you.
At least BAA give you jelly beans.