Yes I agree the sales and service area would be the best place to start a thread. With all the problems I've had and still having with my first machine I think it's a must so that others inexperianced and new to the hobby arn't taken advantage of by unscrupulous sellers especially since there seems to be so many genuine hobbiests and businesses associated with the AP forum selling pinnies with an open book attitude to the condition of the machines and keeping prices realistic.