If people are paying $9 grand for a game it would want to be perfect imo. thats a shit load of money, and as stern target the home industry not siting pins, which is more than likely the reason for the price tag, then the pin should be perfect and their warrenty should be 100%.
also to the member who had stern send you a playfield for their mistake and poor quality??? thats pretty piss poor mate on their behalf.
its like you tv breaking and they just send you the replacement part and not having the dealer not fix it and leaving it upto you.
thats not even f**ken legal
the supplier for stern has a responsibility for what they sell, no matter where this product comes from they sell it they need to sort out warrenty.