If its half a dozen machines (apx that number require warranty) out of say 200 so far. That is apx 2 percent. Wouldnt around 2 to 5 percent fall within any industry's warranty/fail guidelines ?

By the time the rest of the 200 machines are unpacked (half have been done so far) its still probably going to be less than 5 percent. Isnt that normal ?

Mate, if I worked to a 5% fail rate I'd be sued out of existence in a week, I'm sure you don't have a 5% failure with the electronic equipment you install?

I appreciate your enthusiasm for Stern but you've got to face the facts on this one, they have done a poor job of it. In the end if they come good under warranty, that will be good but they have sullied their rep in the process.

I feel for the local distributors who are genuine middle men in this and getting stuck with a lot off bad press.