Sorry to hear Studley,
I  have read that a Euro AC/DC le got shipped with a USA cpu, of course it won't work as wrong voltage/hertz, unfortunately I think the pin's need to be checked a the dealer before final delivery,
I was gutted when my TSSP was checked over (as I wanted the box opening party + 1st game) but the pin came home with no fault's,
Family Guy NIB ........ no problems
My LOTR le came NIB, 2 games in ...... switch problems,ring magnet fuse.........

Any item with moving parts needs to be re-checked when shipped IMO,

Hope it all get's sorted (quickly) for you  

How's the lexen window? Foggy or clear? There have been clear coat issue's also