Pinball politics, ha ha
What is considered a brawl on this (and the other) site, is nothing compared to some hostilities that I have been witness (and victim of) on other sites (that are long gone)
As for importers, you must always remember that they are in business to make money. It is their task to get as much $$ for a well used second hand product as they can.
As hobbyists, we want perfection at a small price, some people need to be more realistic about what they want and how much it IS worth
Those who start up their own little pinball hobby business (parts, mods or importing machines) must remember that they have to operate professionally if they want people to pay for their services.
In the end, you cannot take this hobby seriously
Different people will get something different out of this hoby than others will
Some like EM games, some people insist on NIB sterns, some like to restore their games back to better than showroom condition, others are quite happy to simply play any game
It is pinball, it is meant to be fun