I had a great experience with AMD buying my Tron. Bruce was great and i found Michael to be extremely helpful. I ordered quite a few parts with my Tron at different times and Michael was great through out the whole process. Even followed up after i got the machine to make sure i was happy.
I believe Michael is on leave at the moment, Bruce said he was on maternity leave.
Congratulations on your new born Michael if you visit these forums.