I feel truly sick in the stomach every time I think about this issue, for all those people who have paid deposits / in full for machines through the previous distributor.
Again, nothing is confirmed (either way) but I will post my advice again for all of those effected:
Firstly I would strongly recommend documenting / keeping any correspondence with the current director(s) of the
previous Australian Distributor as to what is happening with YOUR particular order.
I would also collate all your invoices paid, receipts, which accounts monies paid into etc. Also keep ALL original emails (I.P addresses may come into play down the track. A forwarded copy will not suffice).
A solicitors letter may be worth the expense sent via registered mail to the
previous Australian Distributor (ie the people on the invoice / whom you paid). In the letter, I would be seeking such things as:
- confirmation of dates of deposit paid
- confirmation of followup payments for machine
- copy of full invoice of your payment (inc Company name with ACN)
- any written information about 'Trust Fund' where monies paid into (also referred to as a Customer Contract)
- full details of account information monies paid into - inc account name, bank, branch etc
- confirmation of delivery E.T.A of your particular machine (at time of payment)
- current status of YOUR order (as your payment in full should be allocated to an exact machine serial number or LE number etc
- current position of your payment (ie either in the Trust Account / Distributor Account / JJP)
- details / confirmation of DIRECTORS, Managers and financial controllers at time of payment for your machine
- refund if applicable under Victorian Consumer Law
Always best to have these things in writing and ensure in the solicitors letter directs a written response within 7 days.
Unfortunately the internet is not the best source of information and certainly you have a lot of money at stake.
I'll add the information about what YOUR allocated machine number / serial number is / will become quite important (given at the time when you paid).
Those effected
may be contacted by other Australian victims, whom are collating as much information as possible (like the above) in order to seek formal advice and progress the matter through the necessary channels.
