I used them depot to depot for my Scud Race twin unit and all went well. It is a bit concerning not having a number to call but they were great for me.
It came from Brisbane to Melbourne, dropped off Wednesday and i got the call Friday arvo saying it was here. Even better the depot was in my suburb! And they were less than half the price compared to all the other quotes i got.
If you don't mind me asking, how much did they sting you for a huge item like the scud racer?
