Thanks for your reply, I thought it went in flat but started experimenting when it wouldn't work. I also thought it went into the narrow rectangular housing part, but again after it wasn't working I was starting to wonder.
I don't know what I am doing wrong as I am sticking it in at all sorts of angles and trying to pull it out both gently and roughly but nothing seems to work?
(Sounds like I am describing a porno -lol)!
Clearly I'm not doing it right at some point but it's got me stumped. I'm thinking I will just cut them all off and go from there. That said after I absolutely raped one to get it out. Then stripped it and recrimped it and put it in the new housing, I tested to see if he could get it out easily then with the tool - NO.