I was with iinet for 8yrs but when I moved around the corner Telstra was the only one that could supply ADSL2+ so I didn't really have a choice and went with their top plan. I use the whole 500gb most months.
Towards the end of my time with iinet the call center was South Africa and while the poeple were extremely kind and happy on the phone when it came to problems on Telstra's end they didn't have a clue.
You can't beat talking to the locals that's for sure.
