Here is the email I got from DP.
Dear VIPs,
Although we would rather be focussing fully on our extremely fun VIP party in NYC - we want to take a moment and address some of the confusion that may have been caused by the refunds on some of your orders.
Although Phil announced to leave the company, he officially still is one of the three share holders of Dutch Pinball USA Inc. and in charge of the Dutch Pinball USA Inc. PayPal and bank account. The company building the game is Dutch Pinball BV and owned by Jaap and Barry.
We did everything in our power to settle issues in a normal way with Phil, but unfortunately he decided to take matters in his own hands and is doing whatever he's doing for reasons we don't know. We really regret your involvement in this situation and we hope we can settle this as soon as possible so we can focus on fun things again.
Our goal is to make awesome games. This will not be changed or damaged by an individual who just wants to discredit our success and/or our project(s).
Phil started some PayPal USA Inc. refunds without us knowing. Please don't worry, your order is still there and you will not lose your place in line.
As soon as your money is refunded, please go to your status page and 'retry' the payment(s). If you pay again like this, the payments will be processed to a new PayPal account and you're all done and your order is secured. If for some reason you can't retry, or if it doesn't work, please let us know. We might need a couple of days to fix this since it's weekend and some of us are in New York.
If your money is not (yet) refunded, you can always dispute this on your PayPal account to force a refund
Nothing else will change and all terms and conditions will remain the same for delivering your game and future games.
We are Dutch Pinball and are still on track to create this and many more awesome games!
Thanks for being a VIP and we hope to meet you again soon.
If you have any further questions, or concerns, please contact us at
sales@dutchpinball.com. It might take some time to process all emails.
Team Dutch Pinball
Barry
Freek
Guus
Jaap
Jean-paul
Jules
Koen
Roel
Scott
