The whole PBR ordering process needs to be dragged into modern times, sure the price might have to go up a bit to pay for someones time to do so and any added ongoing business costs. However Steve is stuck in the 70's and happy to be that way. It's his business and he calls the shots.
It would be so much better to just have one form of electronic payment and a website that shows each and every part, short de******ion, photo and price. His unwillingness to accept photos via email of certain parts can be unhelpful, especially for the obscure parts for older machines that are not listed in a manual. How is the customer supposed to identify the part??
I have and will always continue to order from PBR, I like the parts and the speed of delivery. Just wish some improvements would be adopted. But this has been done to death over the years on RGP, Pinside etc. Until Steve retires or hands control to someone, it will not change.
