The employees and other hangers on who supposedly work at the unmentioned business instead of doing their job competently spend all their time on the other forum lapdogging to the leadership in the hope of getting their boss back in as a commercial sponsor.
The last order I made (albeit a long time ago) from this business was for a set of chrome flipper buttons. I received chrome flipper bats instead and after contacting them was told no replacement would be sent until the wrong parts they sent were returned at my cost and the new parts sent (at my cost). Never again.
Order from RTBB for your urgent parts, order from the US for the parts not available locally for a sensible price.
I have bought from Marco and Pinballlife as the alternative if RTBB don't have them. Marco only got a few things wrong once but they said keep the original parts and sent the new ones with free postage. No problems with pinballlife. Only bad thing is the dollar is against us now but some of the Aussie alternatives are not cheap.
The dollar is going to have to drop a lot further to have any sort of impact when you have comparable prices like this, swinks.
Local:
http://www.pinballspareparts.com.au/14-7969.htmlUS (I ordered this exact part recently and the shipping cost was $22 and was here in 12 days):
http://www.marcospecialties.com/pinball-parts/14-7969