Wow! Well firstly I have (& had at the time of my post) read every single post in the thread. I can assure you, Caveoftreasures, that I am far from ignorant. And I know a hell of a lot about business. The original poster & every other post besides yours had every right to comment on their experiences with the domestic suppliers & their preferred suppliers. And if anyone walked into a business & was beaten up then I hope he or she had the good sense to ensure assault charges were laid against those that perpetrated the beating - no matter what was said. The OP did not call any individual a name - merely used a common expression to emphasise  he was very disappointed with the service at a particular business. Yes I am fairly new to this forum, but I can say I have noticed respect & care of others by every member with, sadly, one exception - you.