I wonders if there is any adjustment in the head? It is a pain when she goes down the guts trying to get multiball.
Yes, the left/right angle of Gene's head is adjustable.
I would guess that factory setting is for a level setting on the leg levellers (normal playfield slope). Gene probably can't spit his fire balls where intended, if the machine is not at the factory slope setting. That's my guess.
PS.
I saw a KISS LE on the weekend. Very nice. Best pinball machine since Metallica, and probably better than Metallica. (And I'm no KISS or Metallica fan. They are simply great games)
