Glad to hear you have it sorted.
Do u have to return the original playfield or can u sell it ?
I wanted to buy a spare playfield for TWDead to make a really cool coffee table.
But I am betting they want the original back.
AMD / Stern customer service was brilliant.
I was not asked to return the playfield, and considering a swap of any playfield would have a cost of close to $1,000, I'd be surprised if they wanted the old one back. It will be repaired and re cleared.
It IS sorted as far as I'm concerned - but it cost Stern the sale of 5 KISS Premiums. An isolated case for sure, but customer confidence (first time buyers) were unimpressed with the quality of the clearcoat on NIB games.
Having said that, my KISS LE is holding up well after 300 games. Played it for 2 hours last night.