Try Resetting the audits,
Possibly try doing a factory reset may help . although You would have to set the game again how you like it , ie 3 or 5 ball , free play etc
Have you put new batteries in the game? Btw change the batteries with the game turned on , make sure there is no corrosion in the battery holder too.
Go into diagnostics , then into Into technical alerts, to see if there is any switches stuck or not working .
Factory reset should do the trick as Ralph advised