Tony (Creech) is 100% right, and we have tried VERY hard to keep this place positive. I think in our first year, we closed ONE thread because it was getting out of hand. IMO that's an average I can live with, and it meets the objective we had in mind when starting the forum. We (mods) don't edit posts according to an agenda - it is best to "let it flow" and as Nick mentioned - with a little bit of humor.
Two threads highlighting issues with the said company is also a bit of a miracle, bit unavoidable. I guess members affected by negative experiences wish to share this with the members, as we do with the positive experiences. Having said that - there are not too many to complain about, but the company we are talking about does not do itself any favors.
As Pete says - lets keep the place positive.